Last Updated: 6 February 2007
Sydney Olympic Park Authority understands that your privacy is very important and that you have the right to control your personal information. The Authority attaches a high priority to the way information is collected, stored, used and disclosed, it also undertakes to act with integrity at all times when dealing with information that you have entrusted to this organisation.
Sydney Olympic Park Authority complies with the statutory requirements relating to the collection, storage, use and disclosure of personal information, as regulated by the Privacy and Personal Information Protection Act for public sector agencies.
Any information you provide about yourself to Sydney Olympic Park Authority will only be used in accordance with our Privacy Management Plan and Privacy Policy as detailed below. To obtain a copy, download the Privacy Management Plan (PDF 25KB) or contact the Sydney Olympic Park Authority Privacy Officer (see contact details below).
Throughout this policy we refer to users, they are defined as follows:
Users - A visitor to this website or person who contacts the Authority, through email, phone or post.
Registered Users - A person who has registered to receive specific information from the Authority.
We collect information from our users in many ways. Through our website, email, hard copy mail, fax and via telephone and in person at our Visitor Gateway or head office. These include:
We collect a range of information including; personal information; anonymous information such as website usage; and visitation and video footage captured via web cameras.
Personal Information
When collecting personal information we may collect details such as, home or work place addresses, email addresses, phone numbers, fax numbers, your date of birth, your interests, how you heard about us and other information.
The minimum information we require to become a Registered User includes; 'First Name', 'Last name', 'email address', 'postcode', 'How did you find out about us' and 'What are your Interests'. All other registration questions are voluntary.
We may also ask some further questions for different purposes, such as competitions, feedback forms or opinion polls, so we can gain a clearer understanding of our Users.
The provision of personal details in all cases is optional.
Website Usage Information
When you access our website, our web server logs anonymous information for standard statistical analysis, such as:
The statistics package collates the data into information and graphs for use in understanding the usage patterns of visitors to our website. The statistics package does not identify any individual user during this process.
Web Cameras
Sydney Olympic Park has two web cameras positioned on top of the Novotel Hotel. These cameras are directly connected to our Visitor Gateway via CCTV, to touch screen information kiosks, where visitors to the Gateway only are able to control the cameras and view the park. The cameras contain zoom, pan and tilt capabilities.
Any information submitted to the Authority is treated with the utmost respect for your privacy. Where we collect personal information from you, we will only contact you ourselves. We collect your information primarily to provide a service to you or to help us improve services we offer.
We may do the following with the information you have submitted:
Information shared with other organisations
We will never share your personally identifying information with a third party/other organisation without your explicit permission/consent, unless:
At times we may share anonymous information with our advertisers, sponsors and partners. Whilst your individual information is protected as outlined above, we may use aggregated, anonymous data about our users as a group, for statistical purposes. For example, we might report to our partners that a certain percentage of our users are interested in certain events and activities, based on information requests. This is done to attract better and improved services for our users from our advertisers, sponsors and partners.
Parental consent is required when personal information is obtained from children, for example Kids in the Park colouring competitions. There are situations though, such as online registrations, competitions and feedback forms, where children do provide information. The Authority understands the importance of protecting the safety and privacy of children using our services, so encourage parents/carers to monitor at all times in their child's online experience and when providing information to us.
You may view and update your personal information that we collect from you at any time by contacting the Privacy Officer at Sydney Olympic Park Authority. See below for contact details.
The Authority will comply with any request from you to remove information about yourself, unless the information is required for fulfilling an existing service obligation to you.
To be removed from receiving any type of communication, you may also use any of the following:
To be removed from receiving specific electronic subscriptions please use:
What's On Updates
To unsubscribe from What's On Updates please click on the "remove" link that appear at the bottom of the email. By clicking this link you will be automatically removed from the What's On list.
Business Events News
To unsubscribe from Business Events News email businessevents@sydneyolympicpark.com.au with 'UNSUBSCRIBE' in the subject heading.
Alternatively, you may also send written requests to:
Sydney Olympic Park Authority
Marketing & Communications
7 Figtree Drive
Sydney Olympic Park NSW 2127
The Authority operates a secure data network that is designed to protect your privacy and security. All personal information is stored on internal servers, protected by firewalls only accessible to employees of the Authority with appropriate permission levels. Our web server is hosted in a secure data centre, operated by Macquarie Telecom.
This privacy statement may be modified or expanded, particularly as new industry codes are introduced. All changes will be posted on our website and will operate from the time they are posted.
If you have any queries about this Privacy Policy, you may contact the Privacy Officer at Sydney Olympic Park Authority by mail, phone, fax or email.
The Privacy Officer
Sydney Olympic Park Authority
7 Figtree Drive
Sydney Olympic Park NSW 2127
Phone: 02 9714 7300
Fax: 02 9714 7818
Email: enquiries@sopa.nsw.gov.au
You may also visit our Contact Us page for a full list of contact information.
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